Friday, 26 November 2010

Captain's log #3388 - How to please your boss #1 - Updates

My new boss at Nielsen took me aside on my first day and said: "Here are a few things which you should do". Amongst them was a new concept for me. "You should do things which please me", he said. In fact it seemed a strange request to me at the time (and a bit unusual as it was stated so bluntly), but now, many years later, it is making total sense to me.
Those of you who are working more closely with me know, of course, that I have very specific preferences. This has to do with my personal style and knowing my strenghts and weaknesses a little better these days. But for this series, I am going to try to be more general and reflect on what has worked for me in the past. I have had 16 bosses in my life (not counting the one at home!).
How to please your boss
Rule #1 - Updates
Give short and to-the-point updates on your progress, even if you have not been asked for it. Especially if you've had a success. Bosses are busy, but this is a sure-fire way of a) cheering them up, b) giving them a sense that things are progressing, even if they haven't pushed for them, and c) you are not monopolising their time.

Thursday, 25 November 2010

Motto for my BPI?

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Stephen Covey

Wednesday, 24 November 2010

Captain's log #3387 - Steven Covey's 90/10 Principle

Thanks to Kerstin Petersen for this. Read about it here.
Had a great practice run with it today. To start, let me explain one of the little games I like to play - I beat the boredom of commuting by trying to run the tank of my car down to the last drop before I go to a petrol station to fill up again. My range after yesterday's drive home was 18 miles remaining - result!

Now picture the scene. This morning I had to run Aly into town. I also had a call with Dorothy. No problem this can be done from the car, right? Well, only if your phone is charged, of course. Which it was not. So I grabbed my laptop and a cable to be able to charge the phone while talking. Did I take a jacket? Of course not - only a short hop. Ended up sitting in a freezing car (it was -1 C this morning, with my laptop the only source of electricity AND heat, because I could not afford to run the engine for fear of running out of gas. And of course, no jacket means no wallet, no wallet means no money and no money means no gas. Got home with no feeling left in my fingers, short of time for my next call to find the long awaited workmen had arrived to fix the roof. They needed direction and (this is England after all) tea. With milk. Which we don't have in the house. Back in the car, but hang on, there was a little problem there, still no petrol.

Rest of the day turned out nice though. 90/10 proven!

Tuesday, 23 November 2010

I am a Peter Drucker fan, don't you know?

Wordle: Peter Drucker
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
Peter Drucker

Captain's log #3386 - On how enthusiasm is infectious

I used to say that whenever I am depressed I need to go and visit one of our modelling hubs. The energy and bustle always cheers me up, as does the general attitude of our young analysts, keen to learn and progress, hard working, smart, and very very friendly.

Today I had the great pleasure of having lunch with one of the "young lions", Kaushal Mehta. He is so full of enthusiasm for the road ahead, has more innovative ideas than you can shake a stick at, and above all the deep seated desire to improve the current situation - all beyond my imagination.

I was not having the greatest of days, I was looking forward to my afternoon like a middle aged man preparing for his cholesterol test, but the session left me refreshed and full of hope for a bright future.

Apple

Ireland is in deep financial trouble, as we know. Somebody posted a good solution on facebook today:
- Apple will bail out Ireland and buy it outright
- Ireland will be re-named iLand
- It's inhabitants will be known as iPaddies

What would happen if Bill Gates decided to buy it?

Monday, 22 November 2010

Trending Now


Top dogs
Irritating flops
  • Citizen Cope
  • More strategic thinking
  • Trickle chargers for motor cycle batteries
  • Dinner with friends in Oxford and Thame
  • Ireland
  • Winter approaching
  • Any public transport really
  • Having to leave dinner when everybody else is getting ready for the post dinner party