Tuesday 17 August 2010

Captain's log #3376 - On Principles of Change


I am brushing up on my change management skills and have read various articles and stuff.
Suprising myself, because I am actually as tired as a badger after crossing the National Highway Number 1 on foot, I have actually had a moment of relative clarity.
- Truth is more important than good news during the change
- People will by and large want to do a good job and that includes going through the change process
- Consistent behaviour and being true to your values is the only way to earn trust