Tuesday 1 March 2011

Captain's log #3399 - On Chasing Progress

This is what my mentor taught me many years ago:

Chaser: "When will this be done?"
Chased: "I don't know."

Chaser: "By when will you be able to tell me when this will be done?"

It's polite, but also sends the clear message that commitment to due dates is required.

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